Terms & Conditions

General
Y. Stern reserves the right to change the terms, conditions, and notices under which the the web site and online shop operate.
Shipping & Delivery
Policies regarding shipping and delivery are for North America only. Any other location will be dealt individualy.
We will do our best to Ship your order within a week. Keep in mind that your order will ship from Canada via Canada Post.
Shipping jewelry in North America is 12$ - flat rate by Canada post expedite mail. Free shipping for orders over $1,000. Shipping & handling fees to other locations and/or of especially heavy/sizable items will be discussed individually.  You will receive your tracking number and be able to track your orders online.
Privacy & Security
Y. Stern regards your privacy and security as scared and will not sell or give out your e-mail or any contact information to a third party. Please add YStern.net to your list of "safe domains" or "safe e-mails" to make sure our e-mails will not be lost in your spam/junk mail folder. Our online shop uses the latest technology and supports the most advanced e-commerce security modes available.
Returns & Replacements
If you return the item without using it within 30 days from delivery - we will refund your order excluding shipping and handeling fees. We welcome your comments and feedback on our products to avoid this uncomfortable situation.
Ordering
Although you can order as a "Guest" - we recommend that you create and account and Log In: you will be able to track your orders more efficiently this way.
Payment, Pricing & Promotions
Prices on website are in US dollars. Canadian customers must choose in the payment information the "CANADIAN CHECKOUT" not PayPal.  You will get a CAD invoice  within 24 hours payable  online.